| With a history that spans more than 60 years, | | | | any machine they decide to purchase. In |
| the Tristar vacuum company is not a newcomer | | | | short, the company tends to rely on old |
| on the cleaning scene. Manufacturing a | | | | fashion, personalized selling rather than |
| variety of cleaning machines, this company | | | | retail settings. |
| delivers products many swear by. Still, many | | | | |
| of its designs aren't quite as well known as | | | | While Tristar isn't exactly a household name |
| the competition. | | | | in most circles, the product has been around |
| | | | for quite some time. The company makes a |
| The reason for the Tristar vacuum not being | | | | variety of cleaning machines. They include: |
| quite as well known doesn't lie in a quality | | | | |
| flaw, rather it's because of its customer | | | | * Canister vacuums: Tristar makes several |
| service preferences. Rather than depend on | | | | models of this type of home cleaning system. |
| impersonal storefronts, department store set | | | | The typical Tristar vacuum comes with a |
| ups and unknowledgeable sales people, this | | | | variety of attachments to handle all types of |
| company does things a little differently. | | | | cleaning situations. Some of the attachments |
| | | | include special cleaning heads, hoses and |
| A Tristar vacuum can be purchased online in | | | | even an add on mini cleaner for furniture. |
| some cases, but one of the most common ways | | | | These machines are noted for a number of |
| to come across one of these models is through | | | | different features that make them stand out |
| an actual trained salesperson. The company | | | | to many buyers. |
| uses its own sales force for a number of | | | | |
| reasons. They include: | | | | * Dry extraction systems: Tristar also |
| | | | creates carpet cleaning machines. These use a |
| * Customer service. A customer is more likely | | | | dry extraction method that doesn't leave |
| to get straight information about a Tristar | | | | behind lots of water on the floors. These |
| vacuum from a salesperson trained by the | | | | systems also come with a variety of |
| company than from a person who sells vacuums, | | | | attachments and are considered rather |
| televisions and tennis shoes in a department | | | | lightweight and quite simple to use. They are |
| store. | | | | designed for cleaning just about any type of |
| | | | carpet going. |
| * Product knowledge. A Tristar trained | | | | |
| salesperson will simply be able to provide | | | | * Air filtration: Tristar not only handles |
| more product knowledge than someone only | | | | floor cleaning, but air cleaning as well. The |
| roughly familiar with the products. This | | | | company has its own brand of HEPA filtration |
| makes it easier for customers to ask | | | | system for home or office use. |
| questions and salespeople to respond | | | | |
| accurately, without guessing. | | | | When face-to-face knowledgeable service is |
| | | | desired, a Tristar vacuum might be in order. |
| * Face-to-face service. Tristar vacuum | | | | While this company and its machines aren't as |
| salespeople deal directly with clients. This | | | | well known as some of the other options on |
| means they can show them the products, answer | | | | the market, the fact is the Tristar name is |
| questions and even give demonstrations to | | | | backed by more than 60 years experience in |
| ensure clients understand the ins and outs of | | | | the industry. |