Industrial Marketing Evolved With The Internet, Has Your Company?

"When doesn't money matter?" exclaimed one of myClick (PPC) advertising, as the name suggests,
clients during a recent conversation about the meritscharges a pre-determined fee every time someone
of industrial internet marketing. His company, aclicks to your website from an advertisement placed
medium-sized electric motor supplier, was earningin a search engine's results page (e.g. Google or
approximately $15 million dollars in annual revenue - aYahoo). Because the majority of web surfers use
long way from 1991; his first year in business andsearch engines to find products and services, it
sales of $145,000. We were discussing the company'smakes a lot of sense for companies to place their
15 year history and looking over his portfolio of tradeadvertisements on these pages. Consequently, it also
journal advertisements and tradeshow booth pictures.made a lot of sense for my client.For over a year
Many of the trade journal ads were proudly displayedand a half my client's business has been using Pay Per
in the front lobby, laminated on beautiful woodClick marketing to target online prospects searching
plaques with brass plates denoting the magazine issuefor electric motors, specifically the type that his
and date. Whereas most of the tradeshow picturescompany manufactures. Furthermore, his marketing
were kept in a leather binder, casually surfacing atdollars are producing a handsome return on
the end of facility tours with vendors andinvestment - remember he only pays on
distributors.My client was proud of his company'sadvertisements that were clicked, sending a visitor
success and prominently showcased his yesteryeardirectly to his website. Compared with tradeshows
marketing memorabilia. At a glance, most peopleand trade journals, Pay Per Click marketing is a tough
would suspect his industrial company spent a goodact to follow.Let's assume that the average industrial
deal of money advertising in multiple trade journals.tradeshow costs around $4,500 to attend and that
Additionally, it would seem a safe bet that his Salesthe average half-page, four color advertisement in a
team spent the better part of their time on the roadsingle trade journal issue costs approximately $3,900.
attending tradeshows. Both assumptions would beTurning our sights to Pay Per Click marketing, we'll
dead wrong. For the last couple of years, my client'sassume that the average cost per click is
focus has been squarely set on his company's websomewhere in the neighborhood of 0.35 cents...now
presence. While it's no secret that smart B2Blet's work out the math.If my client attended a
suppliers and manufacturers harness the Internet'stradeshow ($4,500) instead of Pay Per Click
flexibility to save money and bolster sales, there aremarketing (0.35 cents per click/website visitor), he'd
a large number of industrial companies behind thehave to showcase his entire product line to at least
proverbial curve.About three years ago his company12,857 expressly interested people ($4,500 / 0.35 =
saw a trend emerging - "no name" competitors were12,857). Furthermore, Pay Per Click marketing only
cropping up, seemingly out of nowhere, and reapingrequires a fraction of the resources and manpower
the rewards of a strong web presence. Some ofthat go into planning and attending a tradeshow.
these online competitors were headquarteredLastly, Pay Per Click marketing is completely
overseas, however the majority of them were U.S.measurable, capturing real time marketing data
based manufacturers who creatively stretched theirthrough web-based reports.Applying the same logic
modest marketing budgets on the Internet. Duringto a single trade journal advertisement ($3,900) vs.
this time, my client ignored the "hype" surroundingPay Per Click marketing (0.35 cents per click/website
the World Wide Web and stayed the course,visitor), my client would have to ensure that 11,142
attending his usual roster of tradeshows andqualified prospects found his ad page, read his
advertising in a faceless number of tradeadvertisement, and then immediately logged onto the
journals.About one year later, my client beganInternet to access his company's website for more
rethinking his hasty disregard for everything Internet.information on the product in question. Additionally,
After all, several of his largest suppliers were nowhe'd have to account for the cost of designing a
offering web-based e-catalogs in lieu of print literatureprinted advertisement too. Lastly, the costs
and many of his customers were requesting .pdfassociated with this inflexible marketing channel are
versions of his motors' specification sheets and userdifficult to justify since there it is virtually impossible
manuals. The writing was on the wall...or monitor ifto measure return on investment...there is no
you will.Once my client moved past his apprehensionmechanism in place to track leads, RFQs, and sales
surrounding the world of web marketing, he quicklygenerated from this advertisement.Fast forward to
realized two things. 1.) The Internet is an incrediblypresent day and I am happy to report that my
powerful sales tool, capable of delivering unmatchedclient's electric motor business is booming. His annual
return on investment and unbeatable marketmarketing spend has been slashed by 45% and
penetration 2.) Industrial marketing on the Internetcompany wide sales are up 18% over last year.
enabled him to easily measure and track theFurthermore, his Sales team spends less time
performance of their marketing dollars, making it"speculating" on their next marketing expenditure and
possible to systematically improve the company'smore time following up on leads and closing sales. In
ROI vs. a "gut feel" approach.After some time andmy client's words, "growing sales becomes a lot
effort, my client's industrial Electric Motor Companyeasier when you can track the marketing responsible
had developed their first website and posted it livefor your success".All of my clients share one thing in
to the Internet. From a Customer Supportcommon - they're forward thinking businesses, facing
standpoint, it worked like a charm. Visitors couldtoday's stiff competition. They recognize the winds
access the company website and locate distributors,of change and don't turn a blind eye to any
download user manuals, email tech support, and soadvantage in the marketplace. No matter if it's driving
much more. However, my client's website had a verysales, generating leads, or simply building product and
big problem - the only people logging on werebrand awareness, progressive companies will always
existing customers. How could he drive qualifiedbe a step ahead of the competition.Payton Wolfe is
visitors to his company's website, creating producta co-founder of and their Director of Marketing
awareness and generating online requests for quoteCampaign Strategy. Mr. Wolfe welcomes inquires and
(RFQ)?Allow me to introduce Pay Per Clickprovides no charge consultations to interested
advertising - arguably the most targeted and costparties.
effective form of direct marketing available. Pay Per