| Choosing a carpet cleaner can be made a lot easier | | | | who works hard to gain your trust when he or she is |
| when you know what sort of guarantee a company | | | | pushed by the consumer to do the carpet cleaning at |
| is prepared to offer you. Included in this editorial is a | | | | a cheap rate. This has come about because of the |
| quick and easy guide to a good guarantee you can | | | | bait and switch tactics by less than honest carpet |
| depend on. | | | | cleaners. |
| When searching for a carpet cleaner most people do | | | | Their game plan is not to offer you a real guarantee |
| little or no homework which seems crazy considering | | | | but to offer you a cheap quote over the phone just |
| your carpets are one of the most expensive items | | | | to get their foot in your door and bump the price up |
| you own. The very first and in most cases the last | | | | later with tricks such as extra stain treatment, |
| thing people ask to make their decision on a carpet | | | | industrial cleaners, sanitising, deodorising and scotch |
| cleaner is, how much do you charge. People make | | | | guard as up-sells. |
| their entire decision on a carpet cleaner based on | | | | My interpretation of coming out to a customers |
| how cheap the price is. | | | | home to clean their carpet is that I will do everything |
| If you base your decision mainly on a cheap price | | | | within my ability to deliver the very best job possible. |
| you're guaranteed to loose. You may think you've | | | | But if a carpet cleaner is being paid peanuts then you |
| acquires a good clean and a bargain because you | | | | got to wonder...where is his incentive to give you a |
| saved $50, $100 or even $200 but think again. I'll | | | | good job? Make sense? |
| come back to this in a moment. | | | | If he is there on a cheap quote don't be surprise if |
| But First... | | | | they try and up-sell you before, during and even |
| Here's how to know if the carpet cleaning company | | | | after the clean is completed because they have not |
| you are looking to hire has a worthy guarantee. | | | | made a profit yet. |
| There are three main points to remember with a | | | | If you got a terrible job or only a few weeks later |
| good guarantee and they are, | | | | your carpets re-soiled quickly then fool for you. You |
| | | | should have known better after reading the carpet |
| 1. Ask what sort of guarantee they are actually | | | | cleaning consumer guide or an editorial like this. And all |
| offering. | | | | because you thought you were cleaver by shopping |
| 2. Ask them do they have their guarantee in writing. | | | | around for a better price. |
| If they do you should view it before they | | | | Think about this, to save $50 to $100 or even $200 |
| commence their work and you should also retain a | | | | on an average sized home is it really worth it |
| copy. If they don't then you will find it impossible to | | | | considering the investment of the carpet in the first |
| follow up with them if you don't have anything in | | | | place? |
| writing and something goes wrong. | | | | If your carpet is one of the most expensive items |
| 3. The guarantee should be at least as strong as the | | | | you actually own then I can only assume you would |
| following; they should guarantee if you call and are | | | | not only want it to look and smell clean but also to |
| not happy with the initial clean they should come out | | | | last twice as long as it would if you hired a dodgy |
| and clean your carpets again for free. If it is still not | | | | carpet cleaner to give you a cheap clean. |
| to your liking they should also state in the written | | | | One of the best ways to tell if the carpet cleaner is |
| guarantee that they will give you your money back. | | | | an honest and reliable carpet cleaner is to view a |
| When I was a carpet cleaner I personally invested | | | | written guarantee that takes all the risk away from |
| over $100,000 into my cleaning equipment and I | | | | you as the consumer. If they are confident and |
| know of a few industry professionals now who | | | | know what they are doing they will have no problem |
| invested even more in just one vehicle and | | | | providing you a written guarantee with their work. |
| equipment so they can deliver the very best job | | | | Another simple tip. If the price appears to good to |
| possible to their customers. | | | | be true then it most likely is. |
| This makes it difficult for the honest carpet cleaner | | | | |