| Website maintenance is often written | | | | emergency policies and server rules and |
| only on paper and never implemented. The | | | | website functioning guidelines. |
| result is a gamble where there is every | | | | Resumption: This stage refers to the |
| chance of your website being damaged and | | | | actual stage of planning and |
| inaccessible. | | | | implementing the website recovery plan. |
| Causes | | | | The recovery plan should be |
| Server Problems: Sometimes, websites run | | | | time-sensitive, cost-effective and |
| into problems when the host network | | | | enable a user or business to resume |
| server is running redundant sites and | | | | normal business activity. |
| backups. Apart from analysing personal | | | | Recovery: The phase of recovery can be |
| location risks, a user has to consider | | | | described as the timeline of expanded |
| certain factors about servers: | | | | operations after a website loss. The |
| · Does your host server have | | | | phase helps a user to deal with |
| redundancy backups? | | | | time-sensitive business operations after |
| · How often does the host | | | | resumption. |
| server perform backups? | | | | Restoration: This can be classified as |
| · Can the host server handle | | | | the final stage in website recovery |
| 'denial of service attacks'? | | | | planning. It involves pre-planning the |
| · Does the host server provide | | | | repair or relocation of the primary site |
| a program of virus scans and firewall | | | | and its contents. It also ensures that |
| protection systems checking all data and | | | | the repaired website is functional |
| website material released to your | | | | including latest tools and processes to |
| network? | | | | detect sluggish speed. |
| Physical Problems: Sometimes, a user | | | | The Recovery Plan: Every website is made |
| gets disconnected from the web because | | | | up of three parts: |
| the contact service provider was running | | | | · What you need in order for |
| an illegal operation. It could also be | | | | users to view the website |
| that the network connections got faulty | | | | · The tools you need to |
| due to sudden power surges of lightning. | | | | maintain the website |
| This could affect your system and make | | | | · The things you need for new |
| your website inaccessible. | | | | development on your website |
| Natural Disasters: A user also runs the | | | | Thus, a user has to first consider the |
| risk of losing website access due to | | | | things that are available which relate |
| natural disasters of earthquakes and | | | | to and deal with the live operation of |
| floods. These natural disasters could | | | | the website. This includes all hardware, |
| occur at the service provider location | | | | operating system, network connectivity |
| or host location. Either way, website | | | | and all files and scripts that make up |
| access is lost. Sometimes, limited and | | | | the website. A user has to have hosting |
| minimal LAN connectivity also restricts | | | | package i.e. regular backups. This |
| the user in opening up personal website. | | | | ensures that the website does not use or |
| Human Error: Usually human error is | | | | run on redundant mechanisms. It is |
| accidental in nature. Maybe the user | | | | recommended not to depend solely on the |
| forgot to renew the domain name. It | | | | host service provider. Develop personal |
| could also happen that the user | | | | service contents installing regular |
| accidentally input the wrong date and | | | | backups and updates. |
| time. Usually, this happens for online | | | | Next in line is content management or |
| business that input 2003 instead of 2007 | | | | analysing all the web tools and |
| or 01/07 instead of 07/08. | | | | mechanisms that are available. A user |
| How to Plan for Website Loss | | | | has to update them regularly. Sometimes, |
| Risk Assessment: In order to plan for | | | | updates including virus scans may take a |
| any eventuality of website loss, every | | | | long time. But, a user needs to install |
| user -- whether a business or a home | | | | for website protection. The last step |
| user -- has to conduct an analysis of | | | | involves analysing the tools a user will |
| risks and vulnerabilities. This includes | | | | need for future development and |
| documenting financial, server and human | | | | maintenance of website. This includes |
| error risks and prioritising them. | | | | documenting digitally and in paper |
| Prevention: This usually includes | | | | format, all the tools of your browser, |
| activities which minimise the | | | | host provider and business guidelines. A |
| possibility of an emergency occurring in | | | | user also needs to develop and store a |
| your organization. The main aim of | | | | web log in a data storage device. This |
| prevention is to protect user assets | | | | device documents in detail the exact |
| minimising risk and loss. | | | | procedure followed when opening the |
| Response: Response deals with reacting | | | | website initially. This helps the user |
| to loss and disaster situations in a | | | | to retrieve the website and make |
| practical and safe manner. It includes | | | | necessary changes for the future. |
| dealing with issues of life safety, | | | | |