"Just Rent a Rug Doctor and Clean it Yourself" - a True Story

Reputable professional carpet cleaners really workhoses, sprayers and a multitude of cleaning agents to
hard to provide the finest possible service for theirremove the myriads of spots and stains. While we
clients. They spare no expense when it comes to thewere busy getting ready, a curious tenant wandered
cleaning agents purchased or the equipment that isup and started to talk with the property manager
used. It's not uncommon to pull up to a client's homewho had just let us into the apartment.
in a rig that costs over $60,000. Some even bringIt was during the course of their talking that we
100 gallons of softened water with them to each jobheard the above-mentioned phrase by this
to provide a more thorough rinse that assures nowell-meaning neighbor: "Just rent a Rug Doctor,
residue is left behind to attract soil.clean it yourself and save the money".
I mention these facts for a particular a reason. ItAnd it got me to thinking. Why do people think they
was prompted by a conversation I overheard onecan do the same quality job with a machine that has
beautiful late summer day last year.a fraction of the cleaning power we use?
We occasionally clean apartments for an apartmentHere's my theory: Because most people think,
complex. The property manager normally cleans the"Anyone can clean carpet - what's so
apartment after a tenant leaves, including thecomplicated about it?" You go to the store,
carpeting. However, she knew that in this instance,rent a machine and... 'Poof'... you're a carpet cleaner.
she knew that there was no way she would evenBecause you CAN do it yourself, many feel they can
come close to getting the carpeting clean again usingalso get the SAME RESULTS that we do. Ah... if only
her little machine.it were that easy.
The apartment was a wreck. I've been in theCan you wire an entire house? Can you repair or
cleaning industry for many years. And it never ceasesinstall plumbing? Can you build a pole barn? Then, by
to amaze me how inconsiderate and downrightgolly, you can clean carpet, too! NOT!
destructive people can be with property that doesn'tEven the largest carpet manufacturer in the world
belong to them. In this apartment, the previous(Shaw) will tell you: Don't do it yourself! They tell you
tenants had really outdone themselves: Spills andto hire a certified professional cleaner. In fact,
stains abounded. In some places, you couldn't evenbeginning in 2008, they will INSIST that you hire only
tell what color the carpet was. It was so bad, thecertified carpet cleaners to clean their product or you
property manager had called the owners to say thatwill void part of your warranty.
the carpet would most likely have to be replaced... itBy the way, the carpet was saved and it cleaned up
was that bad.beautifully... but, hey, that's what pros do!
So, we get there and begin to set up; getting out