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"Just Rent a Rug Doctor and Clean it Yourself" - a True Story

Reputable professional carpet cleanersmultitude of cleaning agents to remove
really work hard to provide the finestthe myriads of spots and stains. While
possible service for their clients. Theywe were busy getting ready, a curious
spare no expense when it comes to thetenant wandered up and started to talk
cleaning agents purchased or thewith the property manager who had just
equipment that is used. It's notlet us into the apartment.
uncommon to pull up to a client's homeIt was during the course of their
in a rig that costs over $60,000. Sometalking that we heard the
even bring 100 gallons of softened waterabove-mentioned phrase by this
with them to each job to provide a morewell-meaning neighbor: "Just rent a
thorough rinse that assures no residueRug Doctor, clean it yourself and save
is left behind to attract soil.the money".
I mention these facts for a particular aAnd it got me to thinking. Why do people
reason. It was prompted by athink they can do the same quality job
conversation I overheard one beautifulwith a machine that has a fraction of
late summer day last year.the cleaning power we use?
We occasionally clean apartments for anHere's my theory: Because most people
apartment complex. The property managerthink, "Anyone can clean carpet -
normally cleans the apartment after awhat's so complicated about it?"
tenant leaves, including the carpeting.You go to the store, rent a machine
However, she knew that in this instance,and... 'Poof'... you're a carpet
she knew that there was no way she wouldcleaner. Because you CAN do it yourself,
even come close to getting the carpetingmany feel they can also get the SAME
clean again using her little machine.RESULTS that we do. Ah... if only it
The apartment was a wreck. I've been inwere that easy.
the cleaning industry for many years.Can you wire an entire house? Can you
And it never ceases to amaze me howrepair or install plumbing? Can you
inconsiderate and downright destructivebuild a pole barn? Then, by golly, you
people can be with property that doesn'tcan clean carpet, too! NOT!
belong to them. In this apartment, theEven the largest carpet manufacturer in
previous tenants had really outdonethe world (Shaw) will tell you: Don't do
themselves: Spills and stains abounded.it yourself! They tell you to hire a
In some places, you couldn't even tellcertified professional cleaner. In fact,
what color the carpet was. It was sobeginning in 2008, they will INSIST that
bad, the property manager had called theyou hire only certified carpet cleaners
owners to say that the carpet would mostto clean their product or you will void
likely have to be replaced... it waspart of your warranty.
that bad.By the way, the carpet was saved and it
So, we get there and begin to set up;cleaned up beautifully... but, hey,
getting out hoses, sprayers and athat's what pros do!



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