| I dare say there are few, if any, North American | | | | including many industrial and commercial facility |
| factories that are still using the same equipment, | | | | managers, do not really understand and appreciate |
| assembly systems, and processes to manufacture | | | | the value of cleaning and maintaining a healthy work |
| goods and products that they were using 20 or 30 | | | | space. In truth, neither do many of those in the |
| years ago. New technologies are constantly being | | | | cleaning profession. |
| introduced and incorporated, and many are resulting | | | | Turning Tides |
| in scores of benefits - from improved product quality | | | | If the current scenario is to ever change and benefit |
| and customer satisfaction to reduced costs and | | | | the manufacturing facility, it is important for the |
| enhanced efficiencies. | | | | cleaning industry to turn to science in the pursuit of |
| Unfortunately, when it comes to cleaning and | | | | truth and knowledge. For instance, we need: |
| maintaining industrial facilities, few new cleaning | | | | • More credible research on all aspects of |
| programs and technologies have been introduced in | | | | cleaning and its associated processes, which can lead |
| the past 30 years, and of those that have, few have | | | | to more professional and effective cleaning |
| produced significantly healthier results.This may be | | | | • To better understand how cleaning |
| why so many health complaints in industrial, | | | | contains and removes pollution |
| commercial, and educational facilities can be tied to | | | | This type of science will not only help us understand |
| ineffective cleaning. | | | | how cleaning affects the environment, but it will also |
| It isn’t that those responsible for cleaning | | | | lead to the development of quality cleaning products |
| are not conscientious in their efforts; instead, | | | | and procedures designed for special environments |
| it’s often because not enough is known - | | | | with specific needs. Ultimately, it will drive the |
| at least in fundamental scientific terms - about what | | | | development of new cleaning technologies, systems, |
| they are confronting. Indeed, many times, even the | | | | chemistry, and methods to improve the indoor |
| most meticulous of cleaning workers unknowingly | | | | environmental quality for all types of buildings, |
| compromise their own health and that of factory | | | | regardless of use and surroundings. Just as important, |
| workers and other building occupants through | | | | scientific data and evidence will help us discern truth |
| improper cleaning methodologies because the science | | | | and knowledge from mere hype and opinion. |
| to make those processes safer either | | | | Facility Managers Can Spur the Industry |
| doesn’t exist or is not well known. | | | | Managers of manufacturing facilities can also help spur |
| Unfortunately, the cleaning industry itself is largely to | | | | the industry forward in producing cleaning tools and |
| blame for this state. In general, the industry has been | | | | equipment that are engineered based on scientific |
| overly guided by the desire to market new products | | | | research to be more effective and hygienic. They |
| - many of which are not necessarily the result of | | | | can do this by insisting that their JanSan distributors |
| true scientific research. | | | | provide supporting evidence from independent, |
| Indeed, many JanSan - janitorial/sanitary - | | | | third-party organizations that validates the cleaning |
| manufacturers have invested little in research and | | | | claims of the products they are considering |
| development to discover what is actually required to | | | | purchasing. |
| produce a sanitary outcome; and they have not used | | | | Additionally, managers should make providing |
| a scientific method to validate their claims. What is | | | | "scientific" criteria a central part of the competitive |
| frequently passed off as science in cleaning is often | | | | bid and evaluation process when selecting new |
| just theory or opinion and is not supported by hard | | | | cleaning products, tools, and equipment. This can |
| data or evidence. Therefore, this | | | | include asking for objective, measurable criteria for |
| “science†in cleaning is often | | | | such important factors as: soil removal; product |
| veiled pseudoscience that results from improper, yet | | | | performance; worker productivity rates; the affect |
| innocent, scientific processes. Or, at its worst, it | | | | or lack of affect the product may have on indoor air |
| results from a purposeful attempt to mislead for | | | | quality. |
| commercial gain. | | | | These scientific measurements serve a secondary |
| The symptoms of this condition are numerous. For | | | | purpose as well. They can also be used to judge the |
| example, throughout the cleaning industry - a huge, | | | | effectiveness of the cleaning programs and tools |
| well-established, $60-plus billion industry - there is still | | | | currently being used in a manufacturing facility. An |
| no universal agreement on the definition of | | | | example of this would be using a urine detection kit, |
| “clean.†Further, few cleaning | | | | now readily available from some JanSan distributors, |
| standards, systems, or procedures have earned | | | | to see how well their current cleaning products |
| “best-practices†status in which | | | | perform. The same system can be used to test the |
| the methods have been tested and approved | | | | new tools and equipment under consideration as well. |
| through science and research. | | | | For instance, in one recent study it was reported |
| Also, many of the tools that most cleaning workers | | | | there was little difference in the effectiveness of |
| are forced to use are obsolete and ineffective. Just | | | | microfiber mops over conventional string mops. And |
| look at the tools custodians use in industrial facilities, | | | | neither system performed well when compared to a |
| including mops, buckets, cloths, and sprayers; they | | | | “No-Touch†Cleaning system. |
| are not much different from those that were used in | | | | These are the types of studies facility managers |
| factories 40 years ago. | | | | should be asking for when selecting cleaning |
| It’s no wonder that today most people, | | | | equipment for their locations. |