| Finding a used Kirby vacuum cleaner is | | | | vacuum cleaners is not a real issue as |
| not difficult on internet auction sites | | | | they are available in abundance through |
| or from private individuals, but finding | | | | online auctions as well as by dialing a |
| one with a warranty still valid, is | | | | toll-free number listed on the company's |
| hard. Kirby sells its units today the | | | | website. However, they are not usually |
| same as it did when the company first | | | | sold in retail or hardware stores. The |
| began, through home demonstration only | | | | company discovered when it first began |
| and its warranty is limited to the | | | | that once a potential customer witnessed |
| original purchaser. Originally, through | | | | the cleaning capabilities of a Kirby, |
| in-home sales, most Kirby vacuum | | | | they quickly became customers and |
| cleaners would cost between $1,500 and | | | | preferred dealing directly with the |
| $3,000 depending on the mood of the | | | | individual. Unlike a few other vacuum |
| sales staff since they had a lot of | | | | cleaner manufacturers that refurbish |
| individual control over pricing and | | | | returned machines and offers them for |
| Kirby had a finance company who accepted | | | | re-sale, Kirby only allows it |
| those with less than perfect credit | | | | independent dealers to sell brand new |
| histories. Although their financing and | | | | equipment. Believing in offering only |
| sales techniques still raise a few | | | | quality, guaranteed and durable products |
| eyebrows, there was never any doubt | | | | Kirby has managed to provide customer |
| about the quality of the vacuum. Finding | | | | satisfaction with its vacuuming and rug |
| bags, filters and belts for used Kirby | | | | cleaning equipment since 1906. |