| Finding a used Kirby vacuum cleaner is not difficult on | | | | issue as they are available in abundance through |
| internet auction sites or from private individuals, but | | | | online auctions as well as by dialing a toll-free number |
| finding one with a warranty still valid, is hard. Kirby | | | | listed on the company's website. However, they are |
| sells its units today the same as it did when the | | | | not usually sold in retail or hardware stores. The |
| company first began, through home demonstration | | | | company discovered when it first began that once a |
| only and its warranty is limited to the original | | | | potential customer witnessed the cleaning capabilities |
| purchaser. Originally, through in-home sales, most | | | | of a Kirby, they quickly became customers and |
| Kirby vacuum cleaners would cost between $1,500 | | | | preferred dealing directly with the individual. Unlike a |
| and $3,000 depending on the mood of the sales | | | | few other vacuum cleaner manufacturers that |
| staff since they had a lot of individual control over | | | | refurbish returned machines and offers them for |
| pricing and Kirby had a finance company who | | | | re-sale, Kirby only allows it independent dealers to sell |
| accepted those with less than perfect credit histories. | | | | brand new equipment. Believing in offering only |
| Although their financing and sales techniques still raise | | | | quality, guaranteed and durable products Kirby has |
| a few eyebrows, there was never any doubt about | | | | managed to provide customer satisfaction with its |
| the quality of the vacuum. Finding bags, filters and | | | | vacuuming and rug cleaning equipment since 1906. |
| belts for used Kirby vacuum cleaners is not a real | | | | |